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DecoMall

Acceptable use policy

Last updated Questions? support@decomall.gift

On this pageWho this applies to
  1. Who this applies to
  2. What's not allowed
  3. What happens if you break it
  4. Reporting misuse

Who this applies to

In short: Everyone who uses decomall.gift or buys from DecoMall. It's part of our terms of service.

This policy applies to everyone who uses decomall.gift or buys from DecoMall, and it's part of our terms of service.

What's not allowed

In short: No fraud, stolen payment methods, chargeback abuse, reselling our links as a business, or scraping and automated abuse of the site.

  • Fraud of any kind, including ordering with false details to deceive us or anyone else, or using DecoMall for any unlawful purpose.
  • Paying with a card, wallet or crypto account that isn't yours or that you aren't allowed to use.
  • Chargeback abuse: disputing a payment for an order that was delivered, or to get items without paying. If something went wrong, our refund policy explains how to ask us first.
  • Buying gift links from us to resell them as a business. Buying an item as a gift for a friend is fine.
  • Scraping or automated abuse: using bots or scripts to copy the catalog or prices, place or probe orders, test payment details, or put unusual load on the site, or trying to get around its security.

What happens if you break it

In short: We can cancel your orders and refuse you service. An order cancelled before delivery is refunded to its original payment method.

We may cancel orders and refuse further service to anyone we reasonably believe has broken this policy. If we cancel an order before its gift links are delivered, the payment is refunded to the original payment method. Delivered gift links can't be returned.

Reporting misuse

In short: Email us if you see someone misusing the site or find an order you didn't place.

If you see someone misusing DecoMall, or find an order you didn't place, email support@decomall.gift.