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DecoMall

Privacy policy

Last updated Questions? support@decomall.gift

On this pageWhat we collect
  1. What we collect
  2. How we use it
  3. Who we share it with
  4. Cookies and local storage
  5. How long we keep it
  6. Your choices
  7. Children
  8. Changes

What we collect

In short: Your email, your order, its payment status and basic technical data. Never your full card number, wallet keys or Discord login.

  • Your email address, so we can send your gift links and receipt.
  • Your order: the items, prices, order reference and delivery status.
  • Payment status from our payment providers. We never receive your full card number or wallet keys.
  • Basic technical data such as IP address and browser, used to prevent fraud and abuse and to keep the site working.
  • Your rating, if you rate an order. Its stars and comment may be shown on our reviews page with the item name and a hidden form of your email (like a***@g***.com). Links and email addresses are removed from comments.

We don't need and never ask for your Discord login.

How we use it

In short: To deliver your order, help with support, prevent fraud and see in aggregate how the site is used. We don't sell your data.

To process and deliver your order, help you with support requests, prevent fraud, and understand in aggregate how the site is used. We don't sell your data.

Who we share it with

In short: Our payment, email, hosting and analytics providers, to do their part. Our fulfillment partner gets only the items, never your email or payment details.

  • Shoppex, Square and NOWPayments, to process your payment.
  • Our email provider, to send your receipt and gift links.
  • Our hosting and analytics provider, to run the site. Analytics are aggregate and don't include your email or gift links.
  • Our wholesale fulfillment partner receives only the items in your order, never your email or payment details.

Cookies and local storage

In short: We set no tracking or advertising cookies. Your browser keeps only your cart, so it survives a refresh.

We don't set tracking or advertising cookies, so there's no cookie banner. The one thing your browser keeps for us is your cart: the list of items you've added, saved in your browser's local storage so it survives a refresh or a closed tab. It holds no email, payment details or gift links.

To remove it, empty your cart or clear this site's data in your browser settings.

How long we keep it

In short: As long as we need order records for support, accounting and fraud prevention, then we delete them.

We keep order records for as long as we need them for support, accounting and fraud prevention, then delete them.

Your choices

In short: Email us with your order reference to ask what we hold or to have it deleted. Some records may have to stay where the law requires.

To ask what we hold about you, or to have it deleted, email support@decomall.gift with your order reference. We may need to keep some records where the law requires it.

Children

In short: DecoMall isn't meant for children under 13, and Discord requires its users to be at least 13.

DecoMall isn't directed at children under 13, and Discord itself requires users to be at least 13.

Changes

In short: This policy can change; this page always has the current version.

We may update this policy. The current version is always on this page.